I have just received an interesting email from an unnamed website requesting us to remove a hostels contact details from our content pages due to the fear of customers making direct bookings to a hostel.
Now I have to ask myself several questions:
- Do people really leave a website to make a booking directly with the hostel?
- Why would people leave a website unless they're having a bad experience or they thought that by ringing or emailing the hostel they could get a better deal?
There is no way that Plus will change our policy of adding contact details to web pages where appropriate.
Let me know what you think